Acknowledgment and Consent

Based on the Services you avail or intend to avail, the Company shall collect data from you for the purpose of meeting the Client's needs in respect of the provision of the services. Upon visiting the website, you agree that you will provide information while availing the Services, and you hereby agree and acknowledge that you submit your information to the Company.

Kindly review this Privacy Policy thoroughly. Therefore, by engaging with our website or utilizing any service or product, you hereby provide your unconditional consent or agreement to SAMIL, and you acknowledge and confirm that you have (i) completed 18 years of age; (ii) in the event that you are below 18 years old, you have adequate and lawful parental/guardian consent as prescribed under the law to avail the Services herein. You confirm that any information that you have provided that may describe you and your identity is true and complete. By using this website and services herein, you agree and consent to the collection, use, storage, processing, sharing, transfer, and disclosure of your personal and sensitive information as described and collected by us in accordance with this policy and any other policies references herein. If you do not agree with this policy, kindly do not access the website and Services. You acknowledge that you possess all legal rights and lawful authority to share the information with us. Furthermore, you recognize that by collecting, sharing, processing, and transferring information provided by you, it shall not cause any loss or wrongful gain to you or any other person.

Information We Collect

• When you visit our website or use our services, we may collect personal information such as your name, email address, phone number, and billing information. The term "Personal Information" includes information about a person, whether true or not and whether recorded in a material form or not and information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.

• We may also collect non-personal information such as your IP address, browser type, and device information.

• In connection with providing the services, the personal information we collect from you may be classified into:

  1. Vehicle Information: Details pertaining to vehicle registration, including manufacturer, model, color, transmission, engine size, and a sample image. Additionally, information regarding vehicle insurance, odometer reading, number of previous owners, physical condition, accident history, financing details, and any involvement in legal proceedings or investigations related to the identity and condition of the vehicle.

  2. Usage: Data concerning your interactions with our platform, such as viewed or engaged content, utilized features, search queries and results, browsing patterns, actions taken, and the frequency, duration, and timing of your activities.

  3. Device Information: Details about the electronic devices utilized to access our platform, including real-time geographic location (if permitted), internet connection, IP address, operating systems, platforms, browsing data, device type, device ID, network information, metadata, and associated files. This may also encompass the last URL visited and website search history.

  4. Preference: Your specified preferences and settings, encompassing geographical location, time zone, and language.

  5. Information from Third Parties: Data obtained from social media accounts linked to your usage of our platform, with your consent. This may involve information publicly shared via social media, data shared by the social media service, or details disclosed during the sign-in process. Additionally, we may acquire information from partners, marketers, third-party websites, and researchers, which may be merged with the data collected from or about you.

  6. Third-party Service Providers: Utilization of third-party service providers to deliver advertisements on behalf of SAMIL, both online and on the platform. These providers may gather information regarding your platform visits and interactions with products and services.

  7. Cookies and Other Electronic Tools: Implementation of cookies, pixel tags, web beacons, mobile device IDs, and similar technologies to collect and store information regarding your platform usage. You have the option to erase or disable/block these cookies through your device/browser settings. Configuring your browser to notify you when receiving a cookie provides the choice to accept or reject it. Disabling cookies may restrict access to certain platform features and interfere with functionality. We use cookies, pixel tags, web beacons, mobile device IDs, and similar technologies to understand site usage and to improve the content and offerings on our sites. By accessing this website, you agree to use the above in agreement with the Company's Privacy Policy.

Storage of Your Information

We ensure that the personal information given to us by you at the time of filling up the application form and the client agreement will be stored in a safe and secure place.

We ensure that the personal information on the web is placed in the secure portion of our website. We use an advanced SHA 256 encryption technology, the Secure Socket Layer (SSL), which is one of the best commercially available technologies to ensure that the information transmitted between you and us across the Internet is safe and cannot be accessed by any outsider. SSL has been universally accepted on the World Wide Web for authenticated and encrypted communication between clients and servers.

We may store, collect, use, and process your information within the Republic of India and or outside India, in compliance with applicable laws. Agreements may be established with third parties, both within and outside India, for the storage or processing of your information. Such third parties may implement security measures to safeguard your information, adhering to security standards comparable to good industry practices.

Whenever you close your account(s) with the Company, all records pertaining to your information will be kept for such period of time as is required by law and/or any other regulatory bodies.

SAMIL collects your information solely for the purpose of providing you with products or services connected to SAMIL's functions or activities, including but not limited to the following (“Purpose”):

• Informing you about various products and services offered on our platform and providing customer support.

• Addressing your queries and resolving concerns related to any product or service you were seeking.

• Sharing with you various programs and initiatives launched by us, which we believe may be of interest to you.

• Facilitating your usage of the platform, improving our products or services, processing transactions, and making special offers.

• Reviewing platform performance, diagnosing technical problems, and conducting data analysis to enhance your experience.

• Protecting the integrity of our platform.

• Implementing information security practices, detecting security breaches,contaminants, or computer viruses, and investigating/preventing/taking action against illegal activities and suspected fraud.

• Keeping you informed about news, events, and ideas relevant to your preferences to enhance your knowledge and skills.

• Carrying out our obligations and enforcing our rights arising from contracts between you and us.

• Allowing you to participate in interactive features offered through our platform.

• Contacting you about our own and third-party products and services that may interest you, with your consent.

• Showing you tailored ads relevant to you, independently or in association with third parties.

• Displaying advertisements to our advertisers'/service providers' target audiences, with your consent.

• Assisting advertisers and partners in measuring the effectiveness and distribution of their ads and services and understanding user demographics and interactions with their platforms.

Any personal information that we may share or use other than for the purposes mentioned under this policy shall be immediately notified to you, the user, and we shall request your consent for the same.

Account Registration

• When you register for an account on our website, we collect information necessary to create and manage your account.

• By registering for an account, you consent to the collection, use, and processing of your information in accordance with this Privacy Policy.

Data Retention

• We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• We may retain certain information for longer periods as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Choices to Control Your Personal Information

Change or Correction: You may review, update, and correct your personal information through the relevant section, applicable features for updates on the website. In the event you are unable to access any personal information online, when your information is not accessible online and you wish to change your personal information or other information that you may have provided, please contact us to the details provided herein.

Deletion: Upon prior written request the deletion, either partial or complete, of your Personal Information, both past and present.

Right to Access: You have the right to request a copy of your Personal Information from us.

Account Deletion: You also have an option to request for account deactivation. This will block your access to the website and the Services until a re-activation request is sent to reactivate the account.

Withdraw Consent/Opt-out: You have the option to withdraw consent you have previously provided to us by adjusting your account settings if you have an account with us, or by sending an email to compliance@girnarsoft.com to request withdrawal of consent.

Applications Accessing User Accounts

• SAMIL may contain links to other websites. Some applications or websites may request access to your existing account on our platform. These applications may collect and use your personal information in accordance with their own privacy policies. The Company, under this policy, shall not be responsible for any personal and sensitive information collected about you while visiting such websites and has no control over the practices and content of any website accessed using the links contained on the websites.

• We are not responsible for the privacy practices of third-party applications. We encourage you to review their privacy policies so you are aware of the privacy policies of these websites too.

Limitation of Liability

• All information, data, text, software, music, sound, photographs, graphics, video, messages or other materials, whether publicly or privately transmitted/posted, is the sole responsibility of the person from whom such content originated. You shall be solely responsible for all content that you upload, post, or otherwise transmit. You understand that by using such services, you may be exposed to objectionable matter. Under no circumstances will SAMIL be liable in any way for any content, including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any content posted, uploaded on this site.

• We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

• Despite our efforts to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Governing Law and Jurisdiction

If you choose to visit this website, your visit and dispute over your privacy are subject to this Policy and use of this website. Any disputes arising under this Policy shall be governed by the laws of India.

Changes to This Privacy Policy

• We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. By using this web site, you agree to be bound by any such revisions and should therefore periodically visit this page of this web site to determine the most current version of the Terms to which you are bound.

• This Privacy Policy will be subject to any changes which will be updated from time to time in accordance with the applicable laws and standards. You are requested to review this Privacy Policy periodically for any updates or changes.

Contact Us and Grievance Redressal Mechanism

In according with the data privacy laws as applicable, if you have any questions or concerns about the use, processing and disclosure of Information provided by You or breach of these terms, please contact our grievance officer at:

Contact number: 011-41414444

Mail: contact@samil.in / sunil.c@samil.in

Attention of: (Name of the Greivance Officer)

• Any questions you may have about the policies and terms of use under third-party websites linked in this Platform or service providers, you may contact their data protection officers or grievance officers.

• You must provide the following information in User's complaint:

  1. Identification of the information provided by User.

  2. Clear statement as to the information concerned.

  3. User address, telephone number or e-mail address